Contact us today at 818-735-9570 or email info@thehettenalawfirm.com

The Hettena Law Firm

The Hettena Law FirmThe Hettena Law FirmThe Hettena Law Firm
  • Home
  • Services
  • Staff
  • Contact Us
  • Pay Now
  • More
    • Home
    • Services
    • Staff
    • Contact Us
    • Pay Now

The Hettena Law Firm

The Hettena Law FirmThe Hettena Law FirmThe Hettena Law Firm
  • Home
  • Services
  • Staff
  • Contact Us
  • Pay Now

BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS

BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS

BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS

BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS BRINGING PERFORMANCE AND COMPLIANCE TO THE DEBT COLLECTION PROCESS

About Us

The  Hettena Law Firm is a California Debt Collection firm that diligently  pursues the collection of past due account balances for our clients.   The Hettena Law Firm's main goal is fast recovery of your money.   However, we understand you need more when it comes to collections.  We  provide consistent, accurate and detailed reporting so you know exactly  what's going on every step of the way.  We have processes and procedures  in place to ensure that we are adhering to all compliance requirements  and regulations.  The Hettena Law Firm will fight for your money as if  it were our money.  We will provide you with the highest level of  recovery, care and customer service to ensure that we exceed all your  expectations. 

Our  debt collection staff is well-trained and experienced in the full scope  of debt collection services.  This includes: compliance regulations,  legal strategies, negotiation skills, skip tracing procedures, asset  searches and post-judgment recovery.  We pride ourselves on providing  the highest quality of service and efficient legal representation to our  clients.

The  Hettena Law Firm has detailed policies and procedures in place to  ensure strict regulatory compliance as mandated by the CFPB, OCC and the  FTC.  Among them are:

  • Physical and Data Security
  • Business Continuity Plan
  • Document Retention and Destruction
  • Complaint Handling (including a documented log)
  • Debt Validation
  • Change Management (including a documented log)
  • Call Recording & Monitoring
  • Letters
  • Cease & Desist
  • Fraud
  • Affidavits
  • Vendor Management

Our debt collection firm utilizes cutting edge technologies to perform at a high level while ensuring security and compliance.  We have developed sophisticated systems and instituted innovative debt collection practices that produce favorable results.

Our  staff is trained to work within the guidelines of the Fair Debt  Collection Practices Act (FDCPA) to ensure that receivables are  collected in a timely and efficient manner.

Copyright © 2020 The Hettena Law Firm - All Rights Reserved.

This website is designed for general information only. The information presented in this site should not be construed to be formal legal advice, nor the formation of a lawyer/client relationship.